Privacy Policy

OrbGlass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://orbglass.com, or interact with our services.

Information We Collect

Information You Provide

We may collect personal information you knowingly provide when you:

  • Contact us via our website form, email, or phone.
  • Schedule a Zoom meeting or request a quote.
  • Examples include:
    • Name
    • Email address
    • Phone number
    • Other details you submit voluntarily.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Log Data: IP address, browser type, pages visited, time and date of visits, and time spent on pages.
  • Device Information: Operating system and device type.
  • This data may not identify you individually but could be combined with other information for identification purposes.

How We Use Your Information

We use your information to:

  • Provide and improve our services, such as responding to inquiries or fulfilling orders.
  • Analyze website usage and enhance user experience.
  • Conduct market research and business development.
  • Comply with applicable laws and regulations.

How We Protect Your Information

  • We implement commercially reasonable measures to protect your personal information from loss, theft, and unauthorized access or disclosure.
  • However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

How Long We Retain Your Information

  • We retain your information only as long as necessary for the purposes outlined in this policy.
  • Once no longer needed, we will delete or anonymize it, unless required for legal, accounting, or reporting purposes.

Children’s Privacy

  • Our services are not directed at children under 13.
  • We do not knowingly collect personal information from children under 13.

International Data Transfers

  • Your information may be stored or processed in countries where OrbGlass, its affiliates, or third-party providers operate, including China and beyond.
  • We ensure compliance with applicable laws during such transfers.

Your Rights

  • You may:
    • Access, correct, or request deletion of your personal information.
    • Opt out of marketing communications.
  • Contact us to exercise these rights (details below).

Cookies

  • We use cookies to enhance your website experience (e.g., analyzing site traffic).
  • You may accept or decline cookies via your browser settings.

Changes to This Policy

  • We may update this Privacy Policy at our discretion.
  • Changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns, reach us at:

  • Email: contact@orbglass.com
  • Phone: +86 13335029477
  • Address: No. 200 Jiangshan North Road, Qingdao 266700, China